Refund Policy

Last Updated: July 15, 2025

Thank you for choosing MirageLSD, the world's first Live-Stream Diffusion AI that enables infinite real-time video generation with ultra-low latency and high-quality output. This refund policy explains when and how we issue refunds, along with important limitations based on credit usage and subscription status. By purchasing or subscribing to MirageLSD services, you agree to this policy.

Subscription and Payment Terms

  • MirageLSD offers the following billing options:
  • Credits: Consumable units used to generate real-time video streams and process MirageLSD AI video generation requests.
  • Subscriptions: Plans that provide monthly or annual access to MirageLSD credits and premium features.
  • Payments are securely processed via third-party providers, and MirageLSD usage is tracked in real time.

Refund Policy

We understand that issues can occur with MirageLSD services. However, due to the nature of digital content and instant usage of MirageLSD AI processing, our refund policy includes the following key rules:

  • Time Limit: Refund requests must be made within 3 days of your MirageLSD purchase. After this period, we cannot process any refund requests.
  • Credit Usage: Once any MirageLSD credits have been used, refunds are no longer eligible, regardless of the time since purchase.
  • Refund Deduction Notice: Processing fees will be deducted from the refund amount.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund for your MirageLSD services, please follow these steps:

  • 1. Contact Us: Reach out to our MirageLSD support team at [email protected]
  • 2. Provide Details: Include your MirageLSD account details, order number, purchase date, and reason for the refund request.
  • 3. Submit Within 3 Days: Ensure your request is submitted within 3 days of your MirageLSD purchase.

Processing Refunds

We typically respond to MirageLSD refund requests within 1–2 business days. If the refund is approved, it will be processed within 24–48 hours. The exact time it takes for the funds to appear in your account depends on your payment provider.

Changes to This Policy

We reserve the right to update our MirageLSD refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

If you have any questions about MirageLSD refunds, you can always reach us at [email protected].